Contact Us


Contact Us

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If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

Riverside House

The Waterfront

Newcastle upon Tyne

NE15 8NY

 Email: QFPcomplaints@quilter.com

Tel: 0191 241 0700

 You can find more information by visiting the Quilter Financial Planning website:

http://www.quilterfinancialplanning.co.uk/contacts/

 If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

Puleston Wealth Management Ltd. Registered in England and Wales under No. 08389899. Registered office address: Springside 21 Arley Road, Appleton, Warrington, Cheshire, WA4 4RN.

Puleston Wealth Management Ltd is an appointed representative of Quilter Financial Services Ltd & Quilter Mortgage Planning Ltd, who are authorised and regulated by the Financial Conduct Authority. Quilter Financial Services Ltd & Quilter Mortgage Planning Ltd are entered on the FCA register under reference 440703 & 440718 https://register.fca.org.uk/s/

The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted for consumers based in the UK.